Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 11673
VM0011673Silvermember11673@example.test · +601110011673 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
1,644
Current loyalty balance
Lifetime Spend
RM 2,055
Across 15 visits
Total Visits
15
Since 2025-09-23
Average Order Value
RM 136
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
129d
2026-06-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,644 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 12
Outlet purchase
2026-05-21 · Member activity · RM 102.00
App session
2026-05-09 · OPLUMO Outlet 12
Points credited
2026-04-27 · Member activity · RM 115.60
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 12
Outlet purchase
2026-04-03 · Member activity · RM 129.20
Points credited
2026-03-22 · OPLUMO Outlet 12
Outlet purchase
2026-03-10 · Member activity · RM 142.80