Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 11617
VM0011617Silvermember11617@example.test · +601110011617 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,391
Current loyalty balance
Lifetime Spend
RM 1,740
Across 27 visits
Total Visits
27
Since 2025-01-30
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
149d
2026-05-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,391 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 7
Outlet purchase
2026-05-01 · Member activity · RM 50.25
App session
2026-04-19 · OPLUMO Outlet 7
Points credited
2026-04-07 · Member activity · RM 56.95
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 7
Outlet purchase
2026-03-14 · Member activity · RM 63.65
Points credited
2026-03-02 · OPLUMO Outlet 7
Outlet purchase
2026-02-18 · Member activity · RM 70.35