Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 11586
VM0011586Goldmember11586@example.test · +601110011586 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,194
Current loyalty balance
Lifetime Spend
RM 3,993
Across 24 visits
Total Visits
24
Since 2025-04-12
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
131d
2026-05-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,194 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 10
Outlet purchase
2026-05-19 · Member activity · RM 117.75
App session
2026-05-07 · OPLUMO Outlet 10
Points credited
2026-04-25 · Member activity · RM 133.45
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 10
Outlet purchase
2026-04-01 · Member activity · RM 149.15
Points credited
2026-03-20 · OPLUMO Outlet 10
Outlet purchase
2026-03-08 · Member activity · RM 164.85