Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01158
VM0001158Goldmember1158@example.test · +601110001158 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
2,656
Current loyalty balance
Lifetime Spend
RM 3,321
Across 42 visits
Total Visits
42
Since 2024-08-12
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
50d
2026-08-20
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
2,656 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 3
Outlet purchase
2026-08-08 · Member activity · RM 55.50
App session
2026-07-27 · OPLUMO Outlet 3
Points credited
2026-07-15 · Member activity · RM 62.90
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 3
Outlet purchase
2026-06-21 · Member activity · RM 70.30
Points credited
2026-06-09 · OPLUMO Outlet 3
Outlet purchase
2026-05-28 · Member activity · RM 77.70