Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 11578
VM0011578Platinummember11578@example.test · +601110011578 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted Out
Points Balance
6,764
Current loyalty balance
Lifetime Spend
RM 8,456
Across 43 visits
Total Visits
43
Since 2024-04-05
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
161d
2026-05-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,764 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 2
Outlet purchase
2026-04-19 · Member activity · RM 129.75
App session
2026-04-07 · OPLUMO Outlet 2
Points credited
2026-03-26 · Member activity · RM 147.05
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 2
Outlet purchase
2026-03-02 · Member activity · RM 164.35
Points credited
2026-02-18 · OPLUMO Outlet 2
Outlet purchase
2026-02-06 · Member activity · RM 181.65