Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 11571
VM0011571Silvermember11571@example.test · +601110011571 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted Out
Points Balance
1,176
Current loyalty balance
Lifetime Spend
RM 1,470
Across 12 visits
Total Visits
12
Since 2026-03-23
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,176 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 12
Outlet purchase
2026-09-25 · Member activity · RM 79.50
App session
2026-09-13 · OPLUMO Outlet 12
Points credited
2026-09-01 · Member activity · RM 90.10
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 12
Outlet purchase
2026-08-08 · Member activity · RM 100.70
Points credited
2026-07-27 · OPLUMO Outlet 12
Outlet purchase
2026-07-15 · Member activity · RM 111.30