Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 11569
VM0011569Goldmember11569@example.test · +601110011569 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
4,483
Current loyalty balance
Lifetime Spend
RM 5,604
Across 45 visits
Total Visits
45
Since 2024-07-20
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
19d
2026-09-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,483 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 10
Outlet purchase
2026-09-08 · Member activity · RM 123.00
App session
2026-08-27 · OPLUMO Outlet 10
Points credited
2026-08-15 · Member activity · RM 139.40
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 10
Outlet purchase
2026-07-22 · Member activity · RM 155.80
Points credited
2026-07-10 · OPLUMO Outlet 10
Outlet purchase
2026-06-28 · Member activity · RM 172.20