Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 11558
VM0011558Platinummember11558@example.test · +601110011558 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted Out
Points Balance
5,424
Current loyalty balance
Lifetime Spend
RM 6,781
Across 32 visits
Total Visits
32
Since 2025-03-27
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,424 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 16
Outlet purchase
2026-09-24 · Member activity · RM 132.75
App session
2026-09-12 · OPLUMO Outlet 16
Points credited
2026-08-31 · Member activity · RM 150.45
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 16
Outlet purchase
2026-08-07 · Member activity · RM 168.15
Points credited
2026-07-26 · OPLUMO Outlet 16
Outlet purchase
2026-07-14 · Member activity · RM 185.85