Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11556
VM0011556Platinummember11556@example.test · +601110011556 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,775
Current loyalty balance
Lifetime Spend
RM 7,219
Across 35 visits
Total Visits
35
Since 2024-08-17
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
171d
2026-04-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,775 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 14
Outlet purchase
2026-04-09 · Member activity · RM 126.00
App session
2026-03-28 · OPLUMO Outlet 14
Points credited
2026-03-16 · Member activity · RM 142.80
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 14
Outlet purchase
2026-02-20 · Member activity · RM 159.60
Points credited
2026-02-08 · OPLUMO Outlet 14
Outlet purchase
2026-01-27 · Member activity · RM 176.40