Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 01154
VM0001154Silvermember1154@example.test · +601110001154 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,212
Current loyalty balance
Lifetime Spend
RM 1,516
Across 42 visits
Total Visits
42
Since 2024-08-20
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,212 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 16
Outlet purchase
2026-08-16 · Member activity · RM 27.75
App session
2026-08-04 · OPLUMO Outlet 16
Points credited
2026-07-23 · Member activity · RM 31.45
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 16
Outlet purchase
2026-06-29 · Member activity · RM 35.15
Points credited
2026-06-17 · OPLUMO Outlet 16
Outlet purchase
2026-06-05 · Member activity · RM 38.85