Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 11517
VM0011517Platinummember11517@example.test · +601110011517 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
6,442
Current loyalty balance
Lifetime Spend
RM 8,054
Across 45 visits
Total Visits
45
Since 2024-02-19
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
171d
2026-04-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,442 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 9
Outlet purchase
2026-04-09 · Member activity · RM 126.00
App session
2026-03-28 · OPLUMO Outlet 9
Points credited
2026-03-16 · Member activity · RM 142.80
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 9
Outlet purchase
2026-02-20 · Member activity · RM 159.60
Points credited
2026-02-08 · OPLUMO Outlet 9
Outlet purchase
2026-01-27 · Member activity · RM 176.40