Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 11509
VM0011509Membermember11509@example.test · +601110011509 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
699
Current loyalty balance
Lifetime Spend
RM 874
Across 36 visits
Total Visits
36
Since 2025-01-06
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
11d
2026-09-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
699 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 1
Outlet purchase
2026-09-16 · Member activity · RM 19.50
App session
2026-09-04 · OPLUMO Outlet 1
Points credited
2026-08-23 · Member activity · RM 22.10
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 1
Outlet purchase
2026-07-30 · Member activity · RM 24.70
Points credited
2026-07-18 · OPLUMO Outlet 1
Outlet purchase
2026-07-06 · Member activity · RM 27.30