Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11508
VM0011508Goldmember11508@example.test · +601110011508 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,764
Current loyalty balance
Lifetime Spend
RM 3,455
Across 44 visits
Total Visits
44
Since 2024-03-19
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
160d
2026-05-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,764 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 17
Outlet purchase
2026-04-20 · Member activity · RM 51.75
App session
2026-04-08 · OPLUMO Outlet 17
Points credited
2026-03-27 · Member activity · RM 58.65
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 17
Outlet purchase
2026-03-03 · Member activity · RM 65.55
Points credited
2026-02-19 · OPLUMO Outlet 17
Outlet purchase
2026-02-07 · Member activity · RM 72.45