Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 11505
VM0011505Goldmember11505@example.test · +601110011505 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
2,532
Current loyalty balance
Lifetime Spend
RM 3,165
Across 37 visits
Total Visits
37
Since 2024-12-07
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,532 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 14
Outlet purchase
2026-09-04 · Member activity · RM 72.00
App session
2026-08-23 · OPLUMO Outlet 14
Points credited
2026-08-11 · Member activity · RM 81.60
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 14
Outlet purchase
2026-07-18 · Member activity · RM 91.20
Points credited
2026-07-06 · OPLUMO Outlet 14
Outlet purchase
2026-06-24 · Member activity · RM 100.80