Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 11474
VM0011474Silvermember11474@example.test · +601110011474 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
993
Current loyalty balance
Lifetime Spend
RM 1,242
Across 30 visits
Total Visits
30
Since 2025-04-28
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
993 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 17
Outlet purchase
2026-09-20 · Member activity · RM 37.50
App session
2026-09-08 · OPLUMO Outlet 17
Points credited
2026-08-27 · Member activity · RM 42.50
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 17
Outlet purchase
2026-08-03 · Member activity · RM 47.50
Points credited
2026-07-22 · OPLUMO Outlet 17
Outlet purchase
2026-07-10 · Member activity · RM 52.50