Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11460
VM0011460Membermember11460@example.test · +601110011460 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
62
Current loyalty balance
Lifetime Spend
RM 78
Across 1 visits
Total Visits
1
Since 2026-09-19
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
62 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 3
Outlet purchase
2026-09-25 · Member activity · RM 68.25
App session
2026-09-13 · OPLUMO Outlet 3
Points credited
2026-09-01 · Member activity · RM 77.35
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 3
Outlet purchase
2026-08-08 · Member activity · RM 86.45
Points credited
2026-07-27 · OPLUMO Outlet 3
Outlet purchase
2026-07-15 · Member activity · RM 95.55