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HongdaFounder
Members · Customer 360

Customer 360

A complete view of this member's profile, value, behaviour and engagement across all outlets.

D0

Daniel 01146

VM0001146Silver

member1146@example.test · +601110001146 · Preferred outlet: OPLUMO Outlet 8

LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,300
Current loyalty balance
Lifetime Spend
RM 1,626
Across 34 visits
Total Visits
34
Since 2025-02-20
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards

Silver member

★
1,300 pointsCurrent redeemable points balance.
%
RM10 Birthday RewardAvailable · expires 2026-12-31
%
Free BeverageAvailable · expires 2026-11-30
Member notes

Relationship context

N
CRM NotePrefers weekend visits
Recent activity

Member timeline

Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 8
Outlet purchase
2026-09-25 · Member activity · RM 46.50
App session
2026-09-13 · OPLUMO Outlet 8
Points credited
2026-09-01 · Member activity · RM 52.70
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 8
Outlet purchase
2026-08-08 · Member activity · RM 58.90
Points credited
2026-07-27 · OPLUMO Outlet 8
Outlet purchase
2026-07-15 · Member activity · RM 65.10