Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 11450
VM0011450Silvermember11450@example.test · +601110011450 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,312
Current loyalty balance
Lifetime Spend
RM 1,641
Across 12 visits
Total Visits
12
Since 2026-03-12
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
13d
2026-09-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,312 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 10
Outlet purchase
2026-09-14 · Member activity · RM 126.75
App session
2026-09-02 · OPLUMO Outlet 10
Points credited
2026-08-21 · Member activity · RM 143.65
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 10
Outlet purchase
2026-07-28 · Member activity · RM 160.55
Points credited
2026-07-16 · OPLUMO Outlet 10
Outlet purchase
2026-07-04 · Member activity · RM 177.45