Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11448
VM0011448Membermember11448@example.test · +601110011448 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
48
Current loyalty balance
Lifetime Spend
RM 61
Across 1 visits
Total Visits
1
Since 2026-08-25
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
48 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 8
Outlet purchase
2026-08-31 · Member activity · RM 47.25
App session
2026-08-19 · OPLUMO Outlet 8
Points credited
2026-08-07 · Member activity · RM 53.55
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 8
Outlet purchase
2026-07-14 · Member activity · RM 59.85
Points credited
2026-07-02 · OPLUMO Outlet 8
Outlet purchase
2026-06-20 · Member activity · RM 66.15