Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 11441
VM0011441Membermember11441@example.test · +601110011441 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted Out
Points Balance
147
Current loyalty balance
Lifetime Spend
RM 185
Across 2 visits
Total Visits
2
Since 2026-05-26
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
118d
2026-06-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
147 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 1
Outlet purchase
2026-06-01 · Member activity · RM 73.50
App session
2026-05-20 · OPLUMO Outlet 1
Points credited
2026-05-08 · Member activity · RM 83.30
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 1
Outlet purchase
2026-04-14 · Member activity · RM 93.10
Points credited
2026-04-02 · OPLUMO Outlet 1
Outlet purchase
2026-03-21 · Member activity · RM 102.90