Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 11434
VM0011434Platinummember11434@example.test · +601110011434 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
7,113
Current loyalty balance
Lifetime Spend
RM 8,892
Across 45 visits
Total Visits
45
Since 2024-03-26
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
135d
2026-05-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
7,113 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 11
Outlet purchase
2026-05-15 · Member activity · RM 119.25
App session
2026-05-03 · OPLUMO Outlet 11
Points credited
2026-04-21 · Member activity · RM 135.15
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 11
Outlet purchase
2026-03-28 · Member activity · RM 151.05
Points credited
2026-03-16 · OPLUMO Outlet 11
Outlet purchase
2026-03-04 · Member activity · RM 166.95