Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 11421
VM0011421Silvermember11421@example.test · +601110011421 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,367
Current loyalty balance
Lifetime Spend
RM 1,709
Across 35 visits
Total Visits
35
Since 2024-12-30
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,367 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 15
Outlet purchase
2026-08-22 · Member activity · RM 38.25
App session
2026-08-10 · OPLUMO Outlet 15
Points credited
2026-07-29 · Member activity · RM 43.35
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 15
Outlet purchase
2026-07-05 · Member activity · RM 48.45
Points credited
2026-06-23 · OPLUMO Outlet 15
Outlet purchase
2026-06-11 · Member activity · RM 53.55