Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 11415
VM0011415Silvermember11415@example.test · +601110011415 · Preferred outlet: OPLUMO Outlet 9
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,091
Current loyalty balance
Lifetime Spend
RM 2,614
Across 22 visits
Total Visits
22
Since 2025-09-23
Average Order Value
RM 136
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,091 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 9
Outlet purchase
2026-09-24 · Member activity · RM 102.00
App session
2026-09-12 · OPLUMO Outlet 9
Points credited
2026-08-31 · Member activity · RM 115.60
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 9
Outlet purchase
2026-08-07 · Member activity · RM 129.20
Points credited
2026-07-26 · OPLUMO Outlet 9
Outlet purchase
2026-07-14 · Member activity · RM 142.80