Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 11409
VM0011409Membermember11409@example.test · +601110011409 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
653
Current loyalty balance
Lifetime Spend
RM 817
Across 11 visits
Total Visits
11
Since 2026-03-01
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
653 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 3
Outlet purchase
2026-08-16 · Member activity · RM 55.50
App session
2026-08-04 · OPLUMO Outlet 3
Points credited
2026-07-23 · Member activity · RM 62.90
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 3
Outlet purchase
2026-06-29 · Member activity · RM 70.30
Points credited
2026-06-17 · OPLUMO Outlet 3
Outlet purchase
2026-06-05 · Member activity · RM 77.70