Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 11406
VM0011406Goldmember11406@example.test · +601110011406 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
4,235
Current loyalty balance
Lifetime Spend
RM 5,294
Across 35 visits
Total Visits
35
Since 2024-10-29
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
98d
2026-07-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,235 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 17
Outlet purchase
2026-06-21 · Member activity · RM 107.25
App session
2026-06-09 · OPLUMO Outlet 17
Points credited
2026-05-28 · Member activity · RM 121.55
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 17
Outlet purchase
2026-05-04 · Member activity · RM 135.85
Points credited
2026-04-22 · OPLUMO Outlet 17
Outlet purchase
2026-04-10 · Member activity · RM 150.15