Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 11394
VM0011394Membermember11394@example.test · +601110011394 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
742
Current loyalty balance
Lifetime Spend
RM 929
Across 24 visits
Total Visits
24
Since 2025-02-28
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
174d
2026-04-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
742 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 5
Outlet purchase
2026-04-06 · Member activity · RM 23.25
App session
2026-03-25 · OPLUMO Outlet 5
Points credited
2026-03-13 · Member activity · RM 26.35
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 5
Outlet purchase
2026-02-17 · Member activity · RM 29.45
Points credited
2026-02-05 · OPLUMO Outlet 5
Outlet purchase
2026-01-24 · Member activity · RM 32.55