Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 01139
VM0001139Membermember1139@example.test · +601110001139 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted In
Points Balance
450
Current loyalty balance
Lifetime Spend
RM 564
Across 6 visits
Total Visits
6
Since 2026-06-06
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
450 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 1
Outlet purchase
2026-08-23 · Member activity · RM 66.75
App session
2026-08-11 · OPLUMO Outlet 1
Points credited
2026-07-30 · Member activity · RM 75.65
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 1
Outlet purchase
2026-07-06 · Member activity · RM 84.55
Points credited
2026-06-24 · OPLUMO Outlet 1
Outlet purchase
2026-06-12 · Member activity · RM 93.45