Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 11389
VM0011389Membermember11389@example.test · +601110011389 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
434
Current loyalty balance
Lifetime Spend
RM 543
Across 14 visits
Total Visits
14
Since 2026-01-19
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
29d
2026-09-10
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
434 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 17
Outlet purchase
2026-08-29 · Member activity · RM 27.00
App session
2026-08-17 · OPLUMO Outlet 17
Points credited
2026-08-05 · Member activity · RM 30.60
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 17
Outlet purchase
2026-07-12 · Member activity · RM 34.20
Points credited
2026-06-30 · OPLUMO Outlet 17
Outlet purchase
2026-06-18 · Member activity · RM 37.80