Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 11377
VM0011377Membermember11377@example.test · +601110011377 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted Out
Points Balance
878
Current loyalty balance
Lifetime Spend
RM 1,098
Across 22 visits
Total Visits
22
Since 2025-04-20
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
159d
2026-05-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
878 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 5
Outlet purchase
2026-04-21 · Member activity · RM 35.25
App session
2026-04-09 · OPLUMO Outlet 5
Points credited
2026-03-28 · Member activity · RM 39.95
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 5
Outlet purchase
2026-03-04 · Member activity · RM 44.65
Points credited
2026-02-20 · OPLUMO Outlet 5
Outlet purchase
2026-02-08 · Member activity · RM 49.35