Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 11373
VM0011373Goldmember11373@example.test · +601110011373 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,943
Current loyalty balance
Lifetime Spend
RM 3,680
Across 30 visits
Total Visits
30
Since 2024-12-19
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
137d
2026-05-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,943 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 1
Outlet purchase
2026-05-13 · Member activity · RM 105.75
App session
2026-05-01 · OPLUMO Outlet 1
Points credited
2026-04-19 · Member activity · RM 119.85
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 1
Outlet purchase
2026-03-26 · Member activity · RM 133.95
Points credited
2026-03-14 · OPLUMO Outlet 1
Outlet purchase
2026-03-02 · Member activity · RM 148.05