Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 11365
VM0011365Silvermember11365@example.test · +601110011365 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,717
Current loyalty balance
Lifetime Spend
RM 2,147
Across 44 visits
Total Visits
44
Since 2024-07-18
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,717 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 10
Outlet purchase
2026-08-19 · Member activity · RM 36.75
App session
2026-08-07 · OPLUMO Outlet 10
Points credited
2026-07-26 · Member activity · RM 41.65
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 10
Outlet purchase
2026-07-02 · Member activity · RM 46.55
Points credited
2026-06-20 · OPLUMO Outlet 10
Outlet purchase
2026-06-08 · Member activity · RM 51.45