Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01135
VM0001135Goldmember1135@example.test · +601110001135 · Preferred outlet: OPLUMO Outlet 14
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,415
Current loyalty balance
Lifetime Spend
RM 3,019
Across 25 visits
Total Visits
25
Since 2025-07-27
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
7d
2026-10-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,415 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 14
Outlet purchase
2026-09-20 · Member activity · RM 104.25
App session
2026-09-08 · OPLUMO Outlet 14
Points credited
2026-08-27 · Member activity · RM 118.15
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 14
Outlet purchase
2026-08-03 · Member activity · RM 132.05
Points credited
2026-07-22 · OPLUMO Outlet 14
Outlet purchase
2026-07-10 · Member activity · RM 145.95