Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 11347
VM0011347Goldmember11347@example.test · +601110011347 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
3,024
Current loyalty balance
Lifetime Spend
RM 3,781
Across 43 visits
Total Visits
43
Since 2024-04-08
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
158d
2026-05-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,024 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 9
Outlet purchase
2026-04-22 · Member activity · RM 73.50
App session
2026-04-10 · OPLUMO Outlet 9
Points credited
2026-03-29 · Member activity · RM 83.30
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 9
Outlet purchase
2026-03-05 · Member activity · RM 93.10
Points credited
2026-02-21 · OPLUMO Outlet 9
Outlet purchase
2026-02-09 · Member activity · RM 102.90