Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 11337
VM0011337Platinummember11337@example.test · +601110011337 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted In
Points Balance
5,518
Current loyalty balance
Lifetime Spend
RM 6,898
Across 45 visits
Total Visits
45
Since 2024-07-28
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,518 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 16
Outlet purchase
2026-09-16 · Member activity · RM 125.25
App session
2026-09-04 · OPLUMO Outlet 16
Points credited
2026-08-23 · Member activity · RM 141.95
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 16
Outlet purchase
2026-07-30 · Member activity · RM 158.65
Points credited
2026-07-18 · OPLUMO Outlet 16
Outlet purchase
2026-07-06 · Member activity · RM 175.35