Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01132
VM0001132Membermember1132@example.test · +601110001132 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
478
Current loyalty balance
Lifetime Spend
RM 598
Across 13 visits
Total Visits
13
Since 2026-02-21
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
478 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 11
Outlet purchase
2026-09-13 · Member activity · RM 28.50
App session
2026-09-01 · OPLUMO Outlet 11
Points credited
2026-08-20 · Member activity · RM 32.30
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 11
Outlet purchase
2026-07-27 · Member activity · RM 36.10
Points credited
2026-07-15 · OPLUMO Outlet 11
Outlet purchase
2026-07-03 · Member activity · RM 39.90