Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 11308
VM0011308Silvermember11308@example.test · +601110011308 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,230
Current loyalty balance
Lifetime Spend
RM 1,538
Across 44 visits
Total Visits
44
Since 2024-08-04
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
22d
2026-09-17
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,230 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 4
Outlet purchase
2026-09-05 · Member activity · RM 24.75
App session
2026-08-24 · OPLUMO Outlet 4
Points credited
2026-08-12 · Member activity · RM 28.05
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 4
Outlet purchase
2026-07-19 · Member activity · RM 31.35
Points credited
2026-07-07 · OPLUMO Outlet 4
Outlet purchase
2026-06-25 · Member activity · RM 34.65