Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11304
VM0011304Platinummember11304@example.test · +601110011304 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
5,102
Current loyalty balance
Lifetime Spend
RM 6,378
Across 43 visits
Total Visits
43
Since 2024-03-20
Average Order Value
RM 155
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
177d
2026-04-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,102 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 17
Outlet purchase
2026-04-03 · Member activity · RM 116.25
App session
2026-03-22 · OPLUMO Outlet 17
Points credited
2026-03-10 · Member activity · RM 131.75
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 17
Outlet purchase
2026-02-14 · Member activity · RM 147.25
Points credited
2026-02-02 · OPLUMO Outlet 17
Outlet purchase
2026-01-21 · Member activity · RM 162.75