Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 11296
VM0011296Silvermember11296@example.test · +601110011296 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
1,983
Current loyalty balance
Lifetime Spend
RM 2,479
Across 12 visits
Total Visits
12
Since 2026-03-22
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,983 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 9
Outlet purchase
2026-09-24 · Member activity · RM 130.50
App session
2026-09-12 · OPLUMO Outlet 9
Points credited
2026-08-31 · Member activity · RM 147.90
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 9
Outlet purchase
2026-08-07 · Member activity · RM 165.30
Points credited
2026-07-26 · OPLUMO Outlet 9
Outlet purchase
2026-07-14 · Member activity · RM 182.70