Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 11290
VM0011290Membermember11290@example.test · +601110011290 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
529
Current loyalty balance
Lifetime Spend
RM 662
Across 4 visits
Total Visits
4
Since 2026-04-02
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
136d
2026-05-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
529 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 3
Outlet purchase
2026-05-14 · Member activity · RM 109.50
App session
2026-05-02 · OPLUMO Outlet 3
Points credited
2026-04-20 · Member activity · RM 124.10
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 3
Outlet purchase
2026-03-27 · Member activity · RM 138.70
Points credited
2026-03-15 · OPLUMO Outlet 3
Outlet purchase
2026-03-03 · Member activity · RM 153.30