Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 11289
VM0011289Membermember11289@example.test · +601110011289 · Preferred outlet: OPLUMO Outlet 2
FamilyDelivery
Consent Status
Opted In
Points Balance
910
Current loyalty balance
Lifetime Spend
RM 1,139
Across 15 visits
Total Visits
15
Since 2025-09-04
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
148d
2026-05-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
910 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 2
Outlet purchase
2026-05-02 · Member activity · RM 53.25
App session
2026-04-20 · OPLUMO Outlet 2
Points credited
2026-04-08 · Member activity · RM 60.35
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 2
Outlet purchase
2026-03-15 · Member activity · RM 67.45
Points credited
2026-03-03 · OPLUMO Outlet 2
Outlet purchase
2026-02-19 · Member activity · RM 74.55