Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01128
VM0001128Membermember1128@example.test · +601110001128 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
171
Current loyalty balance
Lifetime Spend
RM 215
Across 5 visits
Total Visits
5
Since 2026-04-11
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
109d
2026-06-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
171 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 7
Outlet purchase
2026-06-10 · Member activity · RM 33.75
App session
2026-05-29 · OPLUMO Outlet 7
Points credited
2026-05-17 · Member activity · RM 38.25
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 7
Outlet purchase
2026-04-23 · Member activity · RM 42.75
Points credited
2026-04-11 · OPLUMO Outlet 7
Outlet purchase
2026-03-30 · Member activity · RM 47.25