Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 11265
VM0011265Platinummember11265@example.test · +601110011265 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
5,412
Current loyalty balance
Lifetime Spend
RM 6,766
Across 41 visits
Total Visits
41
Since 2024-10-18
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,412 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 12
Outlet purchase
2026-09-26 · Member activity · RM 130.50
App session
2026-09-14 · OPLUMO Outlet 12
Points credited
2026-09-02 · Member activity · RM 147.90
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 12
Outlet purchase
2026-08-09 · Member activity · RM 165.30
Points credited
2026-07-28 · OPLUMO Outlet 12
Outlet purchase
2026-07-16 · Member activity · RM 182.70