Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 11258
VM0011258Platinummember11258@example.test · +601110011258 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
7,279
Current loyalty balance
Lifetime Spend
RM 9,100
Across 42 visits
Total Visits
42
Since 2024-08-26
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
7,279 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 5
Outlet purchase
2026-08-22 · Member activity · RM 132.75
App session
2026-08-10 · OPLUMO Outlet 5
Points credited
2026-07-29 · Member activity · RM 150.45
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 5
Outlet purchase
2026-07-05 · Member activity · RM 168.15
Points credited
2026-06-23 · OPLUMO Outlet 5
Outlet purchase
2026-06-11 · Member activity · RM 185.85