Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 11251
VM0011251Platinummember11251@example.test · +601110011251 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
4,934
Current loyalty balance
Lifetime Spend
RM 6,168
Across 34 visits
Total Visits
34
Since 2025-01-28
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
25d
2026-09-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,934 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 15
Outlet purchase
2026-09-02 · Member activity · RM 117.75
App session
2026-08-21 · OPLUMO Outlet 15
Points credited
2026-08-09 · Member activity · RM 133.45
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 15
Outlet purchase
2026-07-16 · Member activity · RM 149.15
Points credited
2026-07-04 · OPLUMO Outlet 15
Outlet purchase
2026-06-22 · Member activity · RM 164.85