Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01123
VM0001123Silvermember1123@example.test · +601110001123 · Preferred outlet: OPLUMO Outlet 2
WeekendApp User
Consent Status
Opted In
Points Balance
1,041
Current loyalty balance
Lifetime Spend
RM 1,301
Across 8 visits
Total Visits
8
Since 2026-01-21
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
135d
2026-05-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,041 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 2
Outlet purchase
2026-05-15 · Member activity · RM 114.75
App session
2026-05-03 · OPLUMO Outlet 2
Points credited
2026-04-21 · Member activity · RM 130.05
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 2
Outlet purchase
2026-03-28 · Member activity · RM 145.35
Points credited
2026-03-16 · OPLUMO Outlet 2
Outlet purchase
2026-03-04 · Member activity · RM 160.65