Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11220
VM0011220Silvermember11220@example.test · +601110011220 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,194
Current loyalty balance
Lifetime Spend
RM 1,493
Across 22 visits
Total Visits
22
Since 2025-09-03
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,194 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 1
Outlet purchase
2026-09-04 · Member activity · RM 54.00
App session
2026-08-23 · OPLUMO Outlet 1
Points credited
2026-08-11 · Member activity · RM 61.20
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 1
Outlet purchase
2026-07-18 · Member activity · RM 68.40
Points credited
2026-07-06 · OPLUMO Outlet 1
Outlet purchase
2026-06-24 · Member activity · RM 75.60