Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M1
Michelle 11219
VM0011219Membermember11219@example.test · +601110011219 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted Out
Points Balance
178
Current loyalty balance
Lifetime Spend
RM 224
Across 3 visits
Total Visits
3
Since 2026-08-19
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
15d
2026-09-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
178 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 17
Outlet purchase
2026-09-12 · Member activity · RM 50.25
App session
2026-08-31 · OPLUMO Outlet 17
Points credited
2026-08-19 · Member activity · RM 56.95
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 17
Outlet purchase
2026-07-26 · Member activity · RM 63.65
Points credited
2026-07-14 · OPLUMO Outlet 17
Outlet purchase
2026-07-02 · Member activity · RM 70.35