Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 11214
VM0011214Membermember11214@example.test · +601110011214 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
919
Current loyalty balance
Lifetime Spend
RM 1,150
Across 18 visits
Total Visits
18
Since 2025-06-23
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
919 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 12
Outlet purchase
2026-04-13 · Member activity · RM 47.25
App session
2026-04-01 · OPLUMO Outlet 12
Points credited
2026-03-20 · Member activity · RM 53.55
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 12
Outlet purchase
2026-02-24 · Member activity · RM 59.85
Points credited
2026-02-12 · OPLUMO Outlet 12
Outlet purchase
2026-01-31 · Member activity · RM 66.15