Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 11210
VM0011210Membermember11210@example.test · +601110011210 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
93
Current loyalty balance
Lifetime Spend
RM 117
Across 3 visits
Total Visits
3
Since 2026-04-17
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
139d
2026-05-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
93 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 8
Outlet purchase
2026-05-11 · Member activity · RM 37.50
App session
2026-04-29 · OPLUMO Outlet 8
Points credited
2026-04-17 · Member activity · RM 42.50
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 8
Outlet purchase
2026-03-24 · Member activity · RM 47.50
Points credited
2026-03-12 · OPLUMO Outlet 8
Outlet purchase
2026-02-28 · Member activity · RM 52.50