Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11208
VM0011208Membermember11208@example.test · +601110011208 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
312
Current loyalty balance
Lifetime Spend
RM 391
Across 13 visits
Total Visits
13
Since 2025-10-28
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
130d
2026-06-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
312 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 6
Outlet purchase
2026-05-20 · Member activity · RM 25.50
App session
2026-05-08 · OPLUMO Outlet 6
Points credited
2026-04-26 · Member activity · RM 28.90
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 6
Outlet purchase
2026-04-02 · Member activity · RM 32.30
Points credited
2026-03-21 · OPLUMO Outlet 6
Outlet purchase
2026-03-09 · Member activity · RM 35.70